Building , Home , Tips & Advice ,

Supporting Our Clients Through Covid-19

March 25, 2020

Supporting Our Clients Through Covid-19

Information correct as of 25/03/2020

We hope you and your family are in good health and good spirits.

Despite these crazy and unprecedented times, our priority remains the same, we’re here for you. And we’re here for good!

We are here to talk through any questions or concerns you have around the impact of COVID-19 on your home building journey, or if you’re just starting out – you may find that you now you have some extra time on your hands to start creating your perfect home design – our team are ready to listen!

At Ventura, we are focused on keeping our team healthy, safe and connected during this time. We continue to monitor announcements by the Australian Government Department of Health and we encourage you to do the same because if this situation has taught us anything, it’s that things can change in an instant!  For us, it’s business as usual – with a few tweaks!

We’re here to chat, however you’d like to connect.
If you are considering building a new home, you’ll certainly be wondering how the latest developments in COVID-19 affect your decisions. We want to help our clients through these unprecedented conditions with support and understanding, our team is on standby to help answer any questions you may have, or if you have more time up your sleeve to browse our stunning home designs or block sizes– our team would love to help you, they can suggest some new ideas to add to your home design you may not have thought of!

We understand you might want to limit the amount of face-to-face interactions you have during this time, and we are flexible to any contact method that suits you.

Give us a ring on 9241 1500, or start a chat on our website or social feeds @venturahomes, we’re ready to go via email, Messenger, phone, Skype or Facetime, it’s totally up to you.

Display Homes
In the interest of the health and safety of our valued clients and staff, we will be closing our display homes until further notice. You can still view our award-winning homes via a virtual tour on our website, and we are offering video conferencing, telephone calls, and digital communication where needed.

Planned meetings
At this stage all your meetings will continue as scheduled – pre-start, finance meetings, and key handovers. However, if you would like to reschedule, or if you have any questions relating to your meeting, please get in touch with your relevant team member.

Your Health & Safety
We’re sure you’ve heard the public health broadcasts, but it doesn’t hurt to remind again you so we can work together to keep a healthy and safe environment:

• Please keep a 1.5m distance
• Please cough or sneeze into your elbow or tissue
• Please avoid handshakes
• Regularly wash your hands
• If you are feeling unwell or have recently travelled internationally, please use a virtual visit instead
• Avoid touching your face

If you’re in the process of building
We are proud the majority of the materials we use are manufactured in Western Australia, supporting our local community and reducing our exposure to the international market.

At this stage, there is no indication that we will experience any major delays in our construction as a result of COVID-19. We are continuing to monitor the situation in order to ensure we address the needs of our clients and the health and well-being of our employees and contractors.

Future-Focused
We’re in this together. As we all continue to navigate our way through this unchartered territory please look after yourselves and your families and friends. At Ventura, we’re always looking towards the future and we are focused on making sure we come through this stronger than ever.

Stay healthy and safe, we’re on call whenever you need us.

 

Share article
FacebookEmail

Find out more

To receive further information, simply leave your details below and we will be in touch shortly.

  • By submitting this form, you acknowledge that you have read and agree to our Privacy Policy and that you consent to receiving future updates and marketing communications from us and in doing so, you can unsubscribe at any time.
  • This field is for validation purposes and should be left unchanged.

Find out more

To receive further information, simply leave your details below and we will be in touch shortly.
  • By submitting this form, you acknowledge that you have read and agree to our Privacy Policy and that you consent to receiving future updates and marketing communications from us and in doing so, you can unsubscribe at any time.
  • This field is for validation purposes and should be left unchanged.

Stay in touch

Subscribe for news & inspiration from Ventura Homes

  • By submitting this form, you acknowledge that you have read and agree to our Privacy Policy and that you consent to receiving future updates and marketing communications from us and in doing so, you can unsubscribe at any time.
  • This field is for validation purposes and should be left unchanged.